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FAQ

q. Do you offer a catalog?

A.   Presently, SWH Leatherworks products are “on-line” only. However, if you are without your own computer access, I can supply you with a copy of the current information from the web site for $3.00 plus postage… refundable with your product purchase.

Q. How long have you been making leathergoods?

A.   I’ve worked with leather over thirty years, starting with the first thing I ever made… a gun holster. Through trial and error, practice and opportunities to learn various techniques from some of the best craftsmen in the trade, I’ve honed my skills and focused on specializing in “gunleather”, particularly
“old west” style gunleather.  I make a variety of other leathergoods, as well.

Q. Are your gunbelts, holsters and other leathergoods really “custom-made”?

A.   Yes, they are.  I start from “scratch”, cutting the necessary leather parts from top quality hides appropriate for the project. The assembly and finishing processes then begin. Gunbelts are fitted to the individual customer and holsters are fitted for specific guns. Items such as gunbelts, chaps and chinks are fitted to the individual customer.

Q. What guns do you make holster for?

A.  SWH Leatherworks' "old-west" style holsters will fit many popular single action revolvers, such as "Colt" (and most colt copies), Ruger "old" and
"new", Vaqueros and Blackhawks, etc.   Some black powder revolver holsters are also available.

"Modern" gunleather is also available for many current day handgun designs.
If you do not see your gun listed, please call or email us for information.

Q. How do I get the gunbelt I want, made to fit “me” ?

A.   When you place your order for such items with me, you are directed on the order page to take two “specific” measurements. Do not rely on what the label on your pants or belt says is your size… Measure your size with a measuring tape. I suggest taking these measurements several times, to make sure you are getting the proper measurements. (It is easiest to have someone else take these measurements for you, as you stand there).

• Waist Measurement : Place the measuring tape around your waistline, on the “outside” of your pants, over the area of the belt loops. Snug the tape up firmly, but not overly “tight” to get this measurement.


• Hip Measurement : Generally 3”- 4” below  your waistline, this is the area where a gunbelt is typically worn. (You should be able to feel the hipbone with your thumb or finger). Take this measurement in the same manner as the waistline measurement.

There is often a 3”-4” difference in size between the waist and hip measurements.

A.  I specialize in gunleather, but can make a variety of goods.  It is best to contact me to determine if I can make what you are looking for.  I do not make saddles, but can make various tack items.

Q.  Why do you only show a few products on your web site?

A.   It wasn't until I decided to go into business for myself that I felt the necessity of taking photos of the things I’ve made over the years. And now, I’m “behind the curve”, trying to establish my business presence with the general public.  As I continue supplying customers with my products and have the opportunity to make additional “displays”, I will be adding to the product photos you can view.

Q.  Can I order a holster of one model and gunbelt from another to make the style of “rig” I want?

A.   Many of the holster and gunbelt designs will interchange with one another. You can mix and match to suit your tastes, going with a “saddle-tanned” oiled finish, “oil-dyed” or “antiqued” finish on any of them… and if you choose to, adding decorative touches like “border stamping”, conchos, spots, choice of buckle, etc.

(Some displayed products show  decorative conchos, spots, “border stamping” and “antiqued” finishes in order to give you a few  decorative ideas. These decorative options are at additional costs, with the total cost of your product(s) based on your choices).

Q.  How do I order products from you?

A.   After you choose your items and options, you will add them to your shopping cart by “clicking” on "add to cart".  you will then continue through the “purchase summary” page, to the order form and enter your payment and shipping information.

Q.   What is your “Return Policy”?

A.    As each product is “custom-made” specifically for you, they cannot be returned for refund or exchange, except under the following circumstances:

Products found to be defective in materials or workmanship may be returned for Repair, Replacement, or Refund at the discretion of SWH Leatherworks. Returned products must be in “as new” condition.

You should examine your purchase immediately upon receiving the shipment. should any product be found defective in materials or workmanship, contact SWH Leatherworks as soon as possible during its normal business hours of 10 a.m. to 5 p.m. (pacific standard time), Monday thru Saturday. You may also contact me by email. You must receive “return” instructions and a return number, prior to any other action being taken.

“Returns” must be shipped back to SWH Leatherworks within 10 days of delivery to you. when returned, SWH Leatherworks will examine the product in question and if it finds it to be defective in materials or workmanship, will repair or replace the item, or issue a “refund” as quickly as possible.

Please carefully take all size measurements and ensure any options chosen are listed as you want them. Remember, each product is “Custom-Made”, based on your instructions and it is your responsibility to ensure that all information pertaining to your order is correct.

In the event you find you supplied incorrect info during to order process: Contact SWH Leatherworks immediately by email, or phone. If work has not yet begun on your order, it is possible to correct it.

Q.  How do I pay for my purchase?

A.   Payment is due “in-full” at the time order is placed. Visa, MasterCard and Discover credit cards accepted.  Payment by check, or check card is also acceptable. Checks can be sent to SWH Leatherworks, following your order on the web site. All checks must “clear” prior to the beginning of work on any order.

Note: Your credit card / financial information is not kept on file by SWH Leatherworks after your payment is processed.

Q.  What is your shipping policy?

A.   SWH Leatherworks will ship orders anywhere within the United States and world-wide by carrier of its choice. A flat-rate shipping / handling method based on the cost of your order is used. (*State Sales Tax of 8.25% will be added to all purchases by California residents).

See “Shipping Chart” to determine what your shipping costs will be will be added to your order at the time it is confirmed and prior to payment. If you have any questions regarding shipping / handling, please contact me by phone or email.

You should examine your purchase immediately upon delivery. If any shipping damage to product(s) is found, notify the carrier service as quickly as possible. Keep the original shipping container and take photos of any damages. SWH Leatherworks is not responsible for any product damage caused during shipping, once it has delivered the product(s) to the shipping agent.

Customer is responsible for shipping costs on all returns. If the product is returned due to defects in materials or workmanship that is verified by SWH Leatherworks, it will:

1. Reimburse the customer for their “return” shipping costs (up to the original shipping cost amount).


2. Pay to re-ship to the customer, once repair or replacement is made.

Q.  How long will it take to receive my order?

A.   Orders normally ship within 6-8 weeks of receiving them. (Sooner, if possible).

I want you to be satisfied with your purchase from SWH Leatherworks. I will do whatever I reasonably can to earn your trust and your repeat business!